Shipping and Delivery
India's leading online homeopathic platform — connecting patients with qualified BHMS doctors since 2018.
Shipping and Delivery Policy
At Plank Homeopathy, we are committed to providing prompt and reliable service to our patients. This Shipping and Delivery Policy outlines how prescriptions are delivered to patients following their online consultations.
Prescription Delivery
Delivery Timeframe
After your online consultation with a Plank Homeopathy doctor, the prescription for homeopathic medicines will be delivered to your patient account within 1 hour of the appointment.
Delivery Method
The prescription will be available in your patient account on our website. You can access it by logging into your account and navigating to the “My Prescriptions” section.
In Case of Non-Delivery
Reporting Issues
If the prescription is not delivered to your patient account within 1 hour of your appointment, please contact our helpline for immediate assistance. Our helpline details are available on the Contact Us page.
Helpline Support
Our customer support team is available to assist you with any issues related to prescription delivery. Please provide your appointment details such as the date, time, and doctor name when contacting our helpline.
Medicine Kit Delivery
For medicine kit orders placed through our store, delivery is done via reputed courier partners across India. Standard delivery takes 3-5 business days. Free shipping is available on all orders above ₹799.
Contact Us
For any questions or assistance with delivery, please contact us at contact@plankhomeopathy.com or WhatsApp us at 7619417800.
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